A little preparation helps keep the conversation focused on what matters to you. Keep sensitive documents with you until an appropriate secure exchange is arranged.
Have these details available
- Your current coverage and any recent notices of changes.
- The names of the doctors and hospitals you want to use.
- Prescription names, strengths, quantities and refill frequency.
- Your preferred pharmacies.
- Any upcoming change in employment, address or coverage.
Write down your three biggest questions
For example: Can I continue seeing this specialist? What changes when I retire? How much flexibility do I need when traveling? A short list helps you leave the discussion with specific answers.
Keep personal information protected
Do not send Social Security numbers, Medicare identifiers or medical records through an unsecured form or email. This website does not accept uploads or collect health information.